Xenerpower Customer Service

At Xenerpower, we deliver comprehensive service solutions for transformers and power distribution systems—both at our factory and in the field. Our experienced team ensures reliable support throughout the entire equipment lifecycle, from installation and commissioning to maintenance, diagnostics, and performance optimization.

Testing Services for Transformers and Power Distribution Systems

At Xenerpower, we offer a full suite of field and factory testing services to ensure your transformers and power distribution equipment meet performance, safety, and compliance standards. Our testing services are conducted by qualified technicians using calibrated equipment, in accordance with ANSI, IEEE, IEC, and NETA standards.

Our goal is to help you optimize system performance, reduce risk, and ensure safe and compliant operation across your power infrastructure.

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Transformer Testing

  • l Insulation Resistance (IR) Testing
  • Transformer Turns Ratio (TTR) Testing
  • Winding Resistance Measurement
  • Power Factor / Tan Delta Testing
  • Dielectric (Hi-pot) Testing
  • Power Frequency Withstand Voltage Test
  • Induced Overvoltage Withstand Test
  • Short-Circuit Impedance and Full Load Loss Measurement
  • No-Load Loss and No-Load Current Measurement
  • Pressure and Leak Test for Liquid-Immersed Transformer
  • Insulating FluidDissolved Gas Analysis(DGA) with Chromatography Instrument
  • Thermal Imaging & Load Assessment

Switchgear & Switchboard Testing

  • General Inspection
  • Clearance and Creepage distance measurement
  • Control Wiring and Interlock Testing
  • Breaker Timing and Contact Resistance Testing
  • Di-electric Testing
  • Electric Shock Protection and Continuity of the Protective Circuit
  • Power Frequency Overvoltage Protection Test
  • Degree of Protection (IP rating)
  • Trip Circuit Integrity Testing

Additional Testing Services

  • Commissioning & Pre-Energization Testing
  • Preventive Maintenance Testing Programs
  • Thermo-graphic Inspections
  • SCADA / RTU Communication Testing
  • Grounding System Testing (Fall-of-Potential, Step & Touch Voltage)
  • Special Tests per Requirements